Updating and maintaining your profile

In order for uTest to match you with incoming projects, you will need to keep your profile complete and up-to-date. For example, if a project requires testers living in Canada with BlackBerry devices and your profile matches these requirements we will then be able to notify you of an upcoming test cycle. Be sure to update your profile as you pick up new gadgets (mobile devices, laptops, etc.) and update your software. Many customers are especially interested in testers with the latest devices for testing purposes. Removing outdated items you no longer own is also very important. In addition to updating the hardware/software section of your profile, be sure that you have the appropriate Project Preferences selections checked off. For example, if you want to participate in mobile testing projects, be sure that Mobile is selected under App Type. Likewise, if you want to participate in security testing projects, be sure that Security is selected under Testing Types.  

To update your profile, visit the uTest homepage; click "Login" and enter your email address and password. Next, click on "Account & Settings" and navigate to the category/section to make necessary updates to your profile. Be sure to click on "Save" in each tab in order to commit to any changes.

Edit Profile: Make sure to fill out the “Account Information” and “Experience and Skills” tabs as they will improve your matching criteria and lead to more testing opportunities. Also remember to indicate a specific testing area that you are interested in. A minimum of 90% profile completeness is recommended for all active testers

[Account Information]

The account information tab is the most important section of your profile as it contains most of the basic details uTest uses to match you with projects. Apart from your account details, location, and language, you can also specify the number of hours per week that you are willing to dedicate to uTest projects and schedule any dates that you are unavailable for. In addition, you can add social links and upload your resume to the platform for further detail when uTest recruits for testers with special qualifications.

[Testing Expertise]

The testing expertise tab is where you will go to specify which testing types you are willing to participate in cycles for. Depending on your choices, you can then provide more detailed information on your relevant level of expertise in each category.

[Experience & Skills]

The experience & skills tab is where you can enter which industries, hobbies and social networks you belong to.

[Hardware & Software]

The hardware & software tab of your account & settings is where you can select which application types you wish to test as well as where you'll go to add any devices you might own or have access to for testing. Please be sure to update this regularly when you obtain any new devices or get rid of old ones.

[Public Profile]

To find out more about the public profile and snapshot please refer to this help topic.

[Payments]

To find out more about the payments tab, please refer to this help topic.

[Settings]

To find out more about the settings tab, please refer to this help topic.

FAQs:

My profile is less than 100% complete, what can I do to get my profile up to 100% complete?

• Personal Info (city, postal code, phone, birth year, gender) entered: 2%
• Avatar Photo uploaded: 3%
• "About Me" completed: 5%
• At least one computer entered:10%
• At least one mobile device entered: 10%
• At least one experience & skill selected:10%
• At least one testing type selected: 3%
• At least one application type selected: 2%
• Testing expertise completed (if you selected functional on the Project Preferences page, you need to rate at least one functional testing activity on the Testing Expertise page): 25%

Do I need to enter my real name in my profile? Yes. For financial reasons and liabilities, all testers are required to provide us with their real name in order to participate. Do not enter aliases like "Tester Tester" or "Bug Huntress." 

How do I change my Account Password? Visit the uTest homepage. Click "Sign In" to log in to the platform with your current email address and password. Next, click on "Account & Settings" and go to the first tab. You will find the option to enter your new password.  

How do I change my account email address? Visit the uTest homepage. Click "Sign In" and enter your current email address and password. Next, click on "Account & Settings" located in the upper right corner. On the first tab, "Account Information," click "Edit" to enter your new email address in the "Email" and "Confirm Email" fields. After clicking on the "Save" link, you will receive a system generated email with a link to confirm your new email address - please click on the email link to complete the email address change. If you do not receive the system generated email within one hour, please send an email to testers@utest.com.