I tried to log into uTest, but I'm getting a 406 Error. What is going on?


The 406 error indicates that you are being blocked from accessing uTest, likely due to incorrectly entering your password too many times. The solution is to wait at least 24 hours before re-attempting to login to uTest. Failing to wait 24 hours before re-attempting will only continue/extend your lockout period.

This error is often (but not always) related to use of the uTest proxy. Please note that if you are resetting your uTest password while using the uTest proxy, you MUST first disconnect from the uTest proxy on all browsers/systems/devices, and then set them all up with the new credentials. This may mean closing your browser and removing all browser data (cookies, etc.). Please make note of the following:

The issues you are encountering are not caused by the proxy. However, since proxy setup is when we're most prone to mistyping our password, it increases the likelihood of triggering the lockout issues.