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How do I request a new device or OS on uTest?

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We never assume that the tester profile is up-to-date, so we are relying on the wisdom of the community to inform us on recent changes. There may be times when you have access to a new or unique device, OS or application but it’s not yet available to add to your profile on the uTest platform.

If you come across missing data, please submit a request for the missing data to be added here. As new devices come out on the market, we’ll be sure to add them to our database.

Here’s a sample list of items that may need to be added or updated:

  • Mobile device – manufacturer and model
  • Mobile OS
  • Mobile carrier
  • Desktop OS
  • Desktop browser
  • Wearable device
  • Antivirus, anti-spyware or firewall
  • Smart TV, game console, or set top device
  • Any internet-connected home appliance

To submit a request for any of the above items to be added to the uTest platform, please fill out a short form by clicking the button below:

Click here to request a new device, OS or other profile item

Thank you in advance for your contribution!


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