When it comes time to get paid for your testing efforts, the last thing we want is for a technicality to delay or prevent us from paying you. This section lists the different methods we utilize to pay our testers and the details of setting up and receiving payments successfully. Not all payment types are available in every country so be sure to read through this section to ensure that you choose correctly to avoid any delays in getting paid.
How do I set up and select my payment methods?
In order to receive payments, you need to select and set up one of two payment options: PayPal or Payoneer debit card. Sign in to your account. Click on “Account & Settings”>”Payments.”
Important: Be sure to verify that you are able to withdraw money from your PayPal account to your bank account, as PAYPAL IS NOT FULLY SUPPORTED IN ALL COUNTRIES. If PayPal is not supported in your country, you will need to set up a Payoneer account instead. Keep in mind, if you have earned less than $10 with uTest, you will not be able to link your uTest account with your Payoneer account.
To select PayPal as your payment method, click on “Set up this payment method” under PayPal to enter your PayPal email address. Once you have entered your email address, click on the “Default” checkbox to select this method as your default payment method.
To select Payoneer as your payment method, you need to earn at least $10 in Pending Payments. When you have reached this threshold, click on “My Account” > “Payments.” Next, click on “Set up this payment method” under the Payoneer option. Once you have registered for a Payoneer account, please allow up to three weeks to receive your Payoneer card. NOTE: You need to have earned at least $10 to set up a uTest Payoneer account and receive payments on your Payoneer debit card. Once you reach this minimum, you will see the Payoneer section displayed. Click “Set up this payment method” under Payoneer to create a new account. After creating your Payoneer account, please wait until you receive your Payoneer debit card before being able to receive funds in your Payoneer account.
Once your Payoneer account is active, you will be able to select “Payoneer” as the default payment method. If you have any trouble setting up your Payoneer account after receiving your active card, please contact us.
NOTE: If your Payoneer account is set up to transfer funds directly into a bank account, you will need to accrue at least $50 in uTest funds before they will be transferred to your Payoneer account. This is due to a minimum funds requirement imposed by Payoneer.
uTest does not withdraw taxes from your earnings. If you live in the United States and your earnings exceed $500, you are required to fill out a W-9 form before receiving further payments from uTest. However, due to 2011 IRS tax law changes, uTest will no longer send out 1099 forms to our testers. Please check with PayPal and Payoneer directly on their policies for 1099 form distributions, and consult a tax adviser on how to report your uTest earnings. And finally, no matter where you live, you are responsible for reporting any earnings as required by your local laws and pay taxes accordingly. Please consult a tax adviser for proper income reporting instructions prior to filing your taxes.
If you are based in the U.S. and have earned over $500 in a calendar year, you are required to email your completed W-9 form to uTest before receiving subsequent payments. After we receive your signed form, we will resume subsequent payments coinciding with our bi-monthly payment cycle – including the amount in pending payments prior to submitting your W9 form. Please scan and email completed W-9 forms to email@example.com.
To download a W-9 form, go to your Account & Settings > Payments and look below Payment Methods (only if you are in the United States).
Yes, to see your earnings displayed in your local currency navigate to “Account & Settings” > “Settings.” From here you will be able to set your default currency in which you would like to view your payments.
Two important things to note about this feature: First, testers will still be paid in US dollars. This conversion will just show how much was earned in the local currency. Second, conversions of earnings will be at today’s rate rather than historical, so converting past payments will be a bit skewed depending on the currency’s historical valuation.
Curious as to when payments are sent out, how much you get paid for your testing efforts, what activities can you get paid for, and more? This section deals with those types of details beyond the payment methods and boring tax issues.
What do I receive payments for?
- Approved bugs: Payout per approved bug is determined by an assessment of customer value. More information can be found here.
- Approved test cases: Some test cycles have test cases that testers need to complete (pass/fail/comment).
- Bonuses: Some test cycles offer a bonus payout per completed test cases and/or approved reports. Bonuses are paid out shortly after your reports or test cases have been approved.
- Usability surveys: Usability testing typically comes in the form of a usability survey in which testers provide feedback on the user interface of the application. Testers will be paid for the completion of these usability surveys.
- Other reports: In addition to bugs, usability surveys, and test cases completed, here is a sample list of other reports that you may receive payments for: test case creation (manual), automated test script creation, security reports, localization reports, load script writing, etc.
In addition to submitting reports, you may also be invited to Bug Fix Verification test cycles. In these instances, you will see a test cycle with the words “Bug Fix Verification” noted in the test cycle name. When you click on this test cycle, you are presented with bugs that the customer has requested to be verified against a fix (and match your testing environment).
At this time, all bug fix verifications are treated as test cases and paid out at $1.75. Additionally, only select testers are invited to these Bug Fix Verification test cycles, including testers who originally submitted the “fixed” bugs.
In addition to the Base Bug Report Payout Rate which will vary by test cycle, you may receive an additional payout based on the customer’s assessment of your report. Approved reports fall into three categories: Exceptionally Valuable, Very Valuable, and Somewhat Valuable. Approved reports with the Somewhat Valuable categorization will simply be paid out at the Base Payout Rate mentioned on the test cycle.
Sample Payout Table (varies from test cycle to test cycle)
The above payment structure is just an example of what you may see in a test cycle. Rates will vary from cycle to cycle and we will always try to balance compensation with the amount of work involved in a test cycle. Gold, Silver, and Bronze testers are also paid at a higher rate for all approved reports. Click here for more details on how the Tester Rating System affects payouts.
Regarding bug status changes and their effect on payouts: If a bug was approved with $X and subsequently the bug was changed to a different approval status (changing the payout $), testers may see the new payout reflected in the platform but they will still be paid out the original amount.
Special note for uTesters who participated prior to the tiered bug payout structure: With the new tiered bug approval and payout structure, uTest will likely be paying out more per test cycle. However, the distribution of earnings will favor those who dig deeper and report more valuable bugs. Always check the payout information of a test cycle before accepting because rates will vary.
How much do I get paid for my testing efforts?
Testers are paid for approved bugs, approved reports, surveys, test case creation, and completed test cases just to name a few. The payout per approved bug report is dependent upon the base payout rate, additional payouts based on the customer’s assessment, as well as your tester rating (testers with higher ratings will have a higher payout rate). As your tester rating changes on a daily basis, your bug reports will be paid at whatever rates were in effect when the bug was filed. Every project may differ in payout structure.
The payment details are noted in each test cycle page in the right pane of the overview. Additionally, certain projects may also provide bonuses for completed test cases and approved bugs. For projects with bonuses, they will be paid out shortly after your bugs (or test cases) are approved. For example, if the project guarantees $50 for completing a test case and your approved submission only yielded $10, you will be paid out a $40 bonus shortly after your test case is approved (in addition to the $10 payment of the approved test case). Lastly, there may be times in which the standard payout per bug is altered – either increased or decreased (in less than 1% of all test cycles). In these instances, we will lock the test cycle and re-activate it again so that all testers will be notified of project changes. Your bug payout will depend on when you submitted the bug, whether it is before or after the payout increase/decrease. Additionally, we may add more testers depending on participation levels at that time. Therefore, be mindful of the payouts before participating in a test cycle, especially after it has been locked and reactivated. Please read through the Overview carefully before participating in all projects. More information on tiered bug approvals can be found here.
How do I view my payment history?
If you navigate to your Account & Settings page and then click the Payments tab, you will be able to view a summary of your historical earnings. You may also view all approved bugs and test cases per payment cycle (including previous payments). Once you click on a payment date, the table below will populate with all of the associated payments.
Approved Bugs and Test Cases per Payment Cycle (click to view larger image):
When do I receive my payments?
Payments are generated on the 15th and the last day of every month. During these payment generation dates, funds in your Pending Payment field (as of 1300 GMT on that day) are transferred to your default payment method, so please be sure to set up your payment method before being able to receive funds. From this time, please allow up to 24 hours before receiving funds into your payment account. Important Note: If the 15th or last day of the month falls on a weekend, your pending payment will be noted in the platform under the payment table but paid out on the following Monday. However, your payment will still reflect what you earned up to the 15th or the 31st, not through the following Monday.
Again, please allow up to 24 hours for the funds to be displayed in your PayPal or Payoneer account. If you set up your payment method, submit your W9 form, or earn funds between payment cycles, you will receive funds during the next payment cycle (see above for when testers are paid).
Note: If you are in the United States and have not submitted your W-9 form to us, you will not receive payments once you have earned over $500. Once you submit your W9 form, all pending payments will be released in the subsequent payment cycle.
- What is the difference between Total Paid, Total Earnings, and Pending Payment? To sum it up in a formula: Total Earnings = Total Paid + Pending Payment
- Why does my Total Earnings not equal the sum of Total Paid and Pending Payment? When you initially enter the Payment section, the Total Paid is based on a date filter of one year. If you had payments prior to one year ago, you will need to adjust the date filter to display these payments. Additionally, there may be minor differences due to “rounding” of payments: while a payment may be displayed and paid out at $100.50, our database stores the actual figure as $100.495 (just an example). If you accumulate all of these rounded numbers, there may be a slight difference in total paid versus total earnings.